PricesThe Products are supplied at the current prices shown on the Website when the Customer places an order. Prices are expressed in the national currency, excluding tax and, where applicable, all taxes included, according to the VAT rate in force on the day the order is registered and excluding shipping costs. Processing, dispatch, transport and delivery costs are not included and will be invoiced in addition according to the conditions indicated on the Website and calculated prior to the validation of the order. Any additional costs added to the price of the product(s) ordered shall be subject to the Customer's express consent. The final price charged to the Customer corresponds to the total amount of the purchase, including these costs. The total price inclusive of tax stated in the confirmation of the order sent by LADUREE is the total price of the order expressed inclusive of all taxes including the price of the Products and additional costs, including transport costs.
The prices displayed on the Website may be revised at any time without notice according to the price of seasonal products and economic conditions.
Any validation of an order implies acceptance of the price.
Validation of the order, payment of the order and confirmation of the order by email are proof of the completeness of the order and make the sums due by the Customer to LADUREE in respect of the order payable.
These means of proof are archived by LADUREE on electronic media and can be used as proof.
Payment (secure transactions)
Online payment is by bank card, PostCard or American Express exclusively. The Customer accepts that his account will be debited for the total amount due at the time of the order. The following bank cards are accepted for online payment: Visa, MasterCard, American Express.
Depending on the type of card, the Customer enters his card number, expiry date and the security code (composed of the three digits on the back of the card) and then validates the data or has the option of returning to the previous page.
The Customer guarantees LADUREE that he has the necessary authorisations to use the payment method. The invoicing information that the Customer declares when placing the order must correspond to that of the holder of the payment card used, in order to enable LADUREE to contact the latter directly if necessary, in particular for the purposes of checking or requesting additional information. The Customer must be attentive to the information provided relating to his bank card and delivery address.
In the event of non-payment, incorrect billing address or any problem on the part of the Customer relating to the payment of the order, LADUREE reserves the right not to confirm the order.
LADUREE also reserves the right to cancel or refuse any order which is abnormal, placed in bad faith or for any other legitimate reason, including an order from a Customer with whom there is a dispute relating to the payment of a previous order.
Once payment of the order has been made, it becomes final and can no longer be cancelled by the Customer. A summary of the order is displayed and an email confirming the order is sent to the Customer.
Online payments by bank card will be made via the INGENICO SA secure payment system. The payment request is sent in real time to Payone secure payment system: it ensures that the bank card is valid (no data entry errors, no opposition), and confirms the registration of the payment by issuing a transaction number or informs that the transaction is refused.
In the event of fraudulent use, LADUREE cannot be held liable. In the absence of a bank provision, or in the event of refusal by the banks, the order will be automatically cancelled and the Customer notified by email.